Frequently Asked Questions

What is the National Drug Rehab Referral Alliance?

The Drug Rehab & Alcohol Treatment Center Referral works to help addicts and their loved ones find drug and alcohol rehab facilities where they can begin to put their lives back together. It is our desire to ease your search for such a rehab. Our consultants take your information and search through thousands of drug rehabs to provide you with a "short list" that we hope will best fit your needs. We are not a drug rehab or affiliated with any one rehab or rehab methodology. We simply function to put you in touch with the people who can help.

What is the charge for this service?

There is no charge for using our drug rehabilitation facility locator service.

What happens to my information when I click "submit?"

Your information is sent to our consultants who will review it to try to determine what type of program might best fit your or your loved ones needs. Your information is kept in the strictest of confidence and is only shared with treatment programs that have certified chemical dependency counselors and the strictest standards regarding privacy.

When can I expect a response?

We know that your request is an urgent one and treat it as such. Our consultants will review your information and respond to your request as soon as possible. While it is our policy to respond to each request within 24 hours, we are generally able to handle most requests much more quickly than that.

Where does your information about Drug Rehabs come from?

We utilize a variety of sources including internet searches and feedback from those who have used our service to compile our database of drug rehab programs. We continually search for information on current listings and for additional programs to add to our database. We appreciate any feedback about any program you have had experience with, good or bad, so we can pass that information along to others.

What if I feel the recommended program is not appropriate for me or I am not satisfied with the referral?

If, for any reason, you are not pleased with the recommendation made for you or your loved one, simply reply to the message you receive and tell us so. Provide us with any additional information that will make is easier for us to find a more appropriate program for your situation. You can also click on the "Referral Follow Up" link located near the bottom of the page on the left. Your concerns will be addressed as soon as possible and a new recommendation will be made.

What if I had a negative experience with a rehab that was recommended to me?

Please let us know! Click on the "Referral Follow Up" link and tell us about your experience so we can determine whether or not to recommend that program to others. Please also be sure to let us know about recommendations that worked out well for you or your loved one! Feedback about rehabs, whether good or bad, will help us better help others in the future.

What if I've changed my mind or no longer need your service and do not wish to be contacted?

If, for any reason, you decide you no longer wish to use our free drug rehab locator service, simply reply to any message you have received from us or click on the "Referral Follow Up" link and let us know. If you decide you no longer wish to receive information from us, just let us know and we will remove your information within 72 hours. Our only goal to help addicts and their loved ones find a drug rehab where they can begin to put their lives back together, hopefully, in the process, making an extremely difficult time the slightest bit easier.